How Do I Request a Mortgage Recast?

Short Answer

To request a mortgage recast, you must contact us to confirm eligibility, sign a recast agreement we provide, and submit the required principal payment and processing fee.

What’s Happening

You’ve decided you want to lower your monthly mortgage payment after making — or planning to make — a large payment toward your loan balance.

A recast does not happen automatically. You must formally request it, and your loan must be reviewed before the payment can be recalculated.

What It Means for You

Requesting a recast involves a few required steps:

• You must contact us to start the request.
• We will review your loan to confirm it qualifies.
• If eligible, we will send you a recast agreement to complete and sign.
• You must submit the required minimum principal payment.
• You must pay the one-time processing fee.

All required items must be received before the recast can be completed.

Important distinctions:

• Ownership of the property does not change.
• You remain financially responsible for the full loan balance.
• Only borrowers listed on the loan — or someone you have authorized — can request or discuss the account.

If you only send an extra principal payment without requesting a recast, your monthly payment will not change.

What You Should Do Next

1. Contact us and tell us you want to request a mortgage recast.
2. Confirm your loan is eligible and ask about the required minimum principal payment and fee.
3. Complete and return the recast agreement we provide.
4. Submit the required principal payment and processing fee as instructed.

The review process typically takes about 30–45 days after we receive all required documents and funds.

If approved, we will notify you of:

• Your new monthly payment amount
• When the new payment will begin

Important Information

• A recast must be requested — it is not automatic.
• Not all loan types qualify.
• A minimum principal payment is required.
• A processing fee typically applies.
• Your interest rate and loan term do not change.

Contact Us If

• You’re ready to start a recast request
• You already made a large principal payment and want to request recalculation
• You need the recast agreement sent to you
• You have questions about the required payment or fee