Short answer:
You can request a payoff quote online, by phone, or by submitting a written request. The quote will show the total amount needed to pay your loan in full through a specific date.
What’s happening
A payoff quote provides the exact amount required to fully pay off your mortgage as of a certain date.
You can usually request a payoff quote:
- Through your secure online account
- By calling customer support
- By submitting a written request
The payoff amount is date-sensitive because interest accrues daily. Each quote includes:
- A valid-through date
- A per diem (daily interest amount)
- Instructions for submitting payoff funds
Under federal servicing rules (Regulation X), written payoff requests must generally be answered within 7 business days.
Loans in bankruptcy or foreclosure may require additional review before a payoff quote can be issued.
What it means for you
If you’re refinancing, selling your home, or paying off your loan early, you’ll need an official payoff quote.
Because interest accrues daily:
- The amount will increase each day after the quote date
- Paying after the valid-through date may require an updated quote
What you should do next
- Request your payoff quote as soon as you have a projected closing date
- Review the valid-through date carefully
- Provide the quote to your closing agent, if applicable
If your closing is delayed, request an updated payoff quote.
Important dates, fees, or risks
- Interest accrues daily until the loan is paid in full
- Written payoff requests must be processed within required federal timelines
- Bankruptcy or foreclosure loans may require additional processing time
Contact us if…
- You need an updated payoff quote
- Your closing date changes
- You believe your payoff quote is incorrect
This article is for general information only and does not change the terms of your loan.
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